According to researchers, about 13% of unhappy customers will share their complaint with at least 15 or more people. Would you share one story (I love the many stories in this book!) that illustrates some of these points? His stories…
According to researchers, about 13% of unhappy customers will share their complaint with at least 15 or more people. Would you share one story (I love the many stories in this book!) that illustrates some of these points? His stories…